Check your output devices


Make sure your 360 WalkMix Creator output device is not the same output device being used by your DAW, as your DAW may be locking the audio device.

 

  1. Click the “Settings” icon in the plugin.
  2. In Settings, set the output device type to something other than the hardware device being used by your DAW.


Verify that your speaker configuration matches your physical configuration

  1. Click the “Settings” icon in the plugin.
  2. Select the “Speakers” tab.
  3. From the “Speaker layout” drop-down menu, please select the layout that most closely resembles the capabilities of your speaker layout.


Verify that 360 WalkMix Creator is turned on. When it is on, the power icon shows green.


I still cannot hear audio


Verify that other applications (including other DAW software or conferencing software) that could be using your audio hardware are not in use. For further clarification on how to change your hardware settings, please refer to “Step 4 - Set up your environment.”